Shipping Policy

Processing time

Orders are made and packed by hand in Florida. Please allow [3–5] business days for your order to be prepared before it ships. Original paintings may take longer if custom packing is required — we'll email you if that's the case.

Shipping methods and rates

All orders ship via FedEx. Shipping is calculated at checkout based on your address and the size of your order. You'll see the exact cost before you pay.

Delivery estimates

Once your order ships, FedEx delivery within the United States typically takes [2–5] business days. Delivery estimates are provided by the carrier and are not guaranteed.

How your order is packed

Prints ship flat in a rigid mailer with protective backing, never rolled. Framed pieces are wrapped and boxed with corner protection. Original paintings are packed individually.

Tracking

You'll receive a confirmation email with a FedEx tracking number as soon as your order ships. If you haven't received tracking within [5] business days of ordering, email us.

Damaged or lost packages

If your order arrives damaged, email us within 7 days at pewo@sightseast.shop with photos of the artwork and the packaging, including the outer box. We'll make it right.

If tracking shows delivered but you haven't received your order, check with your household and neighbors first, then contact us and we'll open a claim with FedEx.

International shipping

[We currently ship within the United States only. / We ship worldwide. International customers are responsible for any customs duties, import taxes, or fees charged by their country. These are not included in the shipping cost at checkout and are not refundable.]

Shipping address

Please double-check your address at checkout. We're not able to reroute a package once it's with FedEx, and we can't cover the cost of reshipping an order returned due to an incorrect address.

Questions

Email pewo@sightseast.shop and we'll get back to you.